Pressure WashKing provides a limited warranty for residential applications against defects in workmanship or material failure, including cracking, peeling, or yellowing of sealed surfaces. This warranty is valid for a period of 3 years when Ure-Seal H20 is used. Under this warranty, any defects resulting from workmanship or materials will be repaired free of charge; however, the customer is responsible for the cost of materials.
Please note that this warranty is void if the surface was previously sealed by another company or if the damage results from customer neglect, abuse, or improper maintenance. Additionally, surfaces made from slate, flagstone, and natural stone are not covered by this warranty. Efflorescence, a natural process where lime or water-soluble calcium oxide appears on the surface of brick, is also not covered. While sometimes addressed by the stone manufacturer, efflorescence is outside the scope of our warranty.
Tire marks may appear on sealed surfaces due to a compound called plasticizer found in some tires, and we cannot guarantee against this occurrence. Clouding of bricks caused by retained moisture in the substratum or over concrete is also not covered, as proper drainage is the customer’s responsibility. Joint sand displacement due to abnormal conditions may occur, and Pressure WashKing is not responsible for this natural erosion.
The condition and quality of the pavers being sealed directly affect the efficacy and longevity of the sealant, and thus influence the warranty coverage. Stains such as rust, paint, oils, and acidic substances, as well as insect intrusion, grass, weeds, mildew, birds, and other contaminants, cannot always be completely removed and are not covered under this warranty. The finish’s shine or sheen may vary depending on the porosity of the pavers; while a high gloss sealer can be applied at an additional cost, it may not be effective in all cases.
Please be aware that the durability of the sealer is not guaranteed under this warranty. To maintain coverage, the customer must schedule an inspection and pressure cleaning every six months. The warranty does not extend to free or complimentary services, and Pressure WashKing is not liable for any damage to plants that may result from the cleaning solution used during service.
